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Got a Question? Call us on -

0141 552 6290

Got a Question? Call us on -

0141 552 6290

Delivery Information

Delivery Charges

Strings and small accessories (any quantity) are £2.50
Larger accessories such as stomp boxes are £5
Guitars, smaller amps, multi-effects etc are £8.99
Drum kits and half stacks, Packages and larger amps are £25

Surcharges

Any UK Island (not Channel Islands) is £12
Northern Ireland is £12
Saturday delivery can be purchased from the Shopping Basket page and is an extra £20

Republic of Ireland

Strings and small accessories (any quantity) are £5

Larger accessories such as stomp boxes are £10
Guitars and amps etc are £20

Charges are per order, NOT per item, so no matter how much you order, it costs the same!

How do we deliver?

Interlink / DPD

Goods are sent on a Next Day (Monday - Friday) service for delivery anytime from 9.00am up to 5.30pm (UK-Mainland Only). All orders (except strings and small accessories) are shipped by Interlink/DPD and are insured against loss or damage until signed for by you.

All orders placed before 12 noon are dispatched same day, for next day delivery.Orders received after 12pm on Friday are not dispatched until Monday morning and therefore will normally be received on Tuesday.

This is NOT a guarantee of a next day delivery since circumstances with the courier company can cause delay, which would be out of our control. No deliveries are normally made on a Saturday or Sunday, although Saturday delivery can be arranged for an additional charge of £20.

All items on the order will normally be shipped together. It is advised that you inspect the items for damage before you sign for delivery.
If you are not at home when the delivery driver calls on most occasions a card will be left to advise you of the parcel number and phone number to arrange another time of delivery. Please contact Interlink direct in this instance.

Interlink will attempt 2 deliveries - after this, the package/s will be returned to our warehouse and you will be credited for the cost of the goods but NOT the shipping charges.

For security reasons it is NOT possible for you to collect from the courier depot, the goods must be delivered to you at your home address or the address of your work.

If any items are damaged in transit we require to be informed within 24 hours of delivery, either by email or by phone, quoting your order number

Royal Mail

Most string and accessory orders are dispatched by Royal Mail. We have found this to be the most efficient and cost effective method of sending smaller packages.
We have found that most packages dispatched before 12 noon get to their destination the next day although please allow up to 28 days for delivery.

Can I track my order?

Orders sent via Interlink can be tracked here. Click the Show Advanced tab and enter your delivery post code in the "Delivery Post Code"box and your order number in the "Senders Ref" box.