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Got a Question? Call us on -

0141 552 6290

Got a Question? Call us on -

0141 552 6290

Product Order Status

All guitars, amps and products on the Merchant City Music website has a buying and availability status. Here is a explanation of the different purchasing status on our website:

  • In Stock - Ships Immediately (Add to Basket)
  • Available to order - Shipping 1-3, 3-7 or 7-14 days (Pre order) This means we are currently out of stock of this item and it would be ordered in especially for you.
  • On order with supplier - Ships 1-2 days etc... (Pre order) This means we have new stock on order with our supplier and it should be with us in the stated deliver time.
  • Out of stock - Unavailable to order: This product has either been discontinued or is no longer available from our supplier.


Ordering in to collect in our Glasgow Shop

If you wish to purchase one of our products in store rather than the website that is not a problem. If a product has the status of In Stock - Ships Immediately then this item should be available to buy in our Glasgow store. It the item has been set as Pre order then we would need to order it in for you. This is not a problem but we would require a 10% deposit to do so. This would be non-refundable. As much as we would like to keep everything in stock all the time it is not always possible for a number of reasons. If you have any questions or would like us to order an item in for you please call us on 0141 552 6290 and we can arrange it.

All Prices Include VAT

PayPal via our website.


All payments made on our web site are made on a 128 bit Secure Server. These transactions are handled by SagePay.

Cheques: We accept personal cheques. We would need to wait until the cheque had cleared before the goods could be sent.

We can offer credit facilities through Merchant City Music. Credit is offered, subject to status, on any item over £200. No deposit is required. 

To Apply for Finance

Simply call us with the following details (we do not pass these details on to anyone except our finance partner): home address, home phone number, work address, work phone number, bank account number and sort code.

We fill out an online form for acceptance, and will usually give an answer straight away. If successful, we will send you the forms in the post to sign. Once we have received the signed credit forms from you we will send the goods.

For some representative finance example check out this page.


We offer a price matching policy that where possible we will match any competitor's price on any product that we sell. Just let us know where you have seen your desired item cheaper.

From time to time it is not always possible to match a price, but we will always do our best to make sure you are happy with our own prices.