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Got a Question? Call us on -

0141 552 6290

What our customers say about us page 4

Here is a sample of just some of the customer comments we receive every day...

  • 24/08/2011

    J Shelley

    Brilliant service, excellent product. Great job! Keep it up!
  • 24/10/2011

    S Pacitti

    Just a brief note to thank you for the prompt and efficient delivery of my new guitar. The service was spot on and my guitar arrived exactly when you said it would, in perfect condition. Thanks again.
  • 25/01/2011

    C Sherman

    hey guys thanks for the Ibanez GSR180 its insane and I love it, I only ordered it Saturday and it came already I have non stop been playing it since I have got it, thank you guys :D
  • 26/01/2012

    N Black

    Just to say many thanks, My partner ordered me a new amp last sat morn, Monday you sourced it and I've just had an sms from delivery co.... to say I'll have it this afternoon. really impressed with the service (got a gig tomorrow), i've tried a few firms before but obviously north of the border is the place to do business !! the order was in my partners name, thought I'd email and say you have made a sassenach very happy, well done to the team at Merchant City.
  • 26/09/2011


    Hi Merchant City Music, parcels were received in Ukraine. I am very glad and thankful.
  • 26/09/2012

    Mr Cooper

    ”I was looking to buy a new Freshman FA250D, my local store (I live near Heathrow) quoted me £342. When I checked the internet Merchant City Music were offering the same guitar for £249. !! My local store said he couldn't get anywhere near that price and suggested I buy it. I did and it arrived as promised the very next day. Really well packed and within the one hour time slot given by Interlink Express. I cannot fault the prices and the service. Next time I will start with Merchant City Music and not waste too much time elsewhere. Highly recommended to everyone.”
  • 28/02/2011

    J Bretherton

    Merchant City Music is always the first place I look for my equipment. I've ordered a few things now, and they always have the best prices. The service is great and the set-up on my telecaster baja made all all the difference. Thanks, I'll be coming again very soon.
  • 28/03/2011

    C Evans

    Just a quick note to say thank you for the excellent service you gave ordering and delivering my Blackstar HT408 cabinet! - If only I had known about you before, I would have bought the package of the HT-1R Head & HT408 cabinet together (:lol:)
  • 28/05/2011


    Received the Baden today. Stunning guitar! Thanks for all the help.
  • 28/08/2011

    D Trumper

    Just a quick message to thank you for fixing my Fender champ 600, really appreciate the super efficient service. Thanks again, Regards Dave
  • 28/10/2011

    G Hedges

    I ordered a Fender telecaster on sunday, it was delivered on Tuesday. All I can say is thank you for the great service. I have bought a few guitars from you now and every time the service has been fantastic. Thanks once again
  • 28/12/2011


    Recently purchased on line a Fender FSR Metalic Sunburst HH. I would never consider such a purchase on line normally as you need to play a guitar before you buy. I took a risk because it was the guitar I wanted (mainly looks). Spoke to Drew & Richard (even on Sunday). The main thing is, I asked if you could set it up to my spec and asked to check it over to make sure It didn't have problems my current guitar had. This was no trouble. You matched the cheapest price I could find on the internet (nearer home) and even shipped next day delivery no extra charge. I received the guitar next day and was just what I expected. The pickups aren't great and spoil what is otherwise a good guitar for the price but hey that's not your fault. Only fault was, I wasn't given correct update on the shipping and confirmation of the order straight away so spent money but not sure if would receive goods at first so a little worrying. Other than that, well done guy's.
  • 29/07/2011


    Just to say that the Quattro and Wah arrived this morning very well packed and in perfect working condition. Thank's for the exchange and for the fast delivery.
  • 31/01/2011


    Thank you for your prompt and efficient service i am really pleased with the product that i bought from you. excellent courier too
  • Thanks


    Brilliant service!!